monitoring

Monitoring & Reporting



Leverage our on-site Engineers

CTEX monitoring and reporting service ensures that your infrastructure, applications and databases are available to support your business. Set-up is easy, and our data center technicians deploy these tools 24x7x365, so you know of a downtime within minutes of an occurrence. Infrastructure monitoring includes:

  • Server/OS
  • Applications, processes and databases (up to 10 application probes)
  • Network up/down and response time
  • Auto-Reboots
  • Customer portal for reports on uptime, and
  • Alerts notification

Features

  • CTEX technicians on call 24x7x365 to facilitate service restore
  • Uptime reports
  • Response time reports
  • Email, text and twitter alerts
  • Error analysis
  • Configuration & Change Management services
  • Dedicated service manager